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Privacy Policy

Please read this page carefully to understand your rights and responsibilities when using Roommate.

Terms and Conditions Privacy Policy
Privacy Policy

1. Introduction

At Roommate (“Roommate” or the “Platform”), we respect your privacy and are committed to protecting your personal information in accordance with the applicable laws and regulations of the Kingdom of Saudi Arabia. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the Platform.

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2. Information We Collect

We may collect:

* Full name.
* Mobile phone number.
* Email address (if provided).
* Profile photo.
* Account information.
* Listing information (such as photos, location, room description, and requested contribution).
* Messages exchanged within the Platform.
* Device information.
* IP address.
* Operating system.
* Usage information.


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3. How We Use Your Information

We use your information to:

* Create and manage your account.
* Display listings.
* Enable communication between users.
* Improve our services.
* Prevent fraud and misuse.
* Comply with legal obligations.
* Respond to customer inquiries.

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4. Sharing Your Information

We do not sell your personal information.

We may share your information only:

* When necessary to provide the service.
* When required by law or competent governmental authorities.
* With trusted service providers who assist in operating the Platform under confidentiality obligations.

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5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

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6. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, or protect our legal rights.

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7. Your Rights

Subject to applicable laws, users may request to:

* Access their personal information.
* Correct inaccurate information.
* Update their information.
* Request deletion of their account and personal information where legally permissible.

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8. Cookies and Similar Technologies

The Platform may use cookies or similar technologies to improve functionality and analyze usage.

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9. Third-Party Services

The Platform may use third-party services such as:

* Map services.
* Phone number verification services.
* Notification services.
* Payment services (where available).

These services are governed by their own privacy policies.

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10. Children’s Privacy

The Platform is not intended for individuals below the legal age, and we do not knowingly collect children’s personal information.

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11. Changes to this Privacy Policy

Roommate may update this Privacy Policy from time to time. The updated version will be published within the Platform, and continued use constitutes acceptance of the updated policy.

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12. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us through the official contact methods provided within the Platform.
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